Home
Don't worry if your deposited amount is missing; glitches can sometimes occur during the deposit process. If this happens, please email us the following details:
- Deposit method used
- Amount attempted for deposit
- Date and time of the deposit
- Confirmation of funds deduction from your bank account
Additionally, please provide a bank statement or a screenshot from your e-wallet to assist our payment team in initiating an investigation.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
